Our in-house Technology Division is committed to leveraging technology to create efficiencies, solve our clients’ problems and improve customer experience. The way we combine this technical capability, with the best officers on the Frontline delivers a first class security service to our clients.
All of our officers are trained beyond the SIA minimum requirements with a focus on Customer Service and staying ahead of emerging risks. Our officers and clients alike are supported by a dedicated Client Protection Manager and our 24/7 in-house response and monitoring centre.
Hand-selected teams trained beyond the SIA minimum standards
We build long-term client relationships by selecting officers who align with your company’s values, culture, and expectations. All officers complete our annual Knight Protection Frontline Training Programme, keeping them current with best practices and emerging risks. As a Highfield Centre, our training quality is formally recognised.
Ranked in the Top 1% of UK Security companies
Our Security Industry Authority ACS audit scores have consistently improved over seven years, earning us Pacesetter status and, since 2024, a top 1% national ranking. We maintain rigorous quality assurance through penetration testing, monthly external audits, and client feedback systems.
Personalised, high-level client service
Each client is assigned a dedicated Client Protection Manager, with what we believe is the highest manager-to-client ratio in the industry. This ensures responsive, tailored service. Our Senior Leadership Team is also directly involved with every client, offering strategic support and most importantly an open door for feedback.
